Desktop Support Interview Questions

Q1. Define Low Level Formatting?

answer.
Low level formatting is a type of formatting where new track and sector are created after erasing old one. This type of formatting is very slow. Actually it is a outlining the track and sector of hard disk where actual data will be store and writing the control structures that define where the tracks and sectors are. After low level formatting data is permanently erased but from few software it is possible to recover data.
Q2. Define Low Level Formatting?

answer.
Following are the Windows XP advance boot Options.
Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Start Windows Normally
Reboot
Return to OS Choice Menu

Q.3 What is bootloader?
answer.
Bootloader is called Master Boot Record(MBR), where our os is loaded.

Q.4 How to restore Windows XP in Command Mode.?
answer.
To start System Restore using the Command prompt follow these steps:
Restart your computer and then press and hold F8 during the initial startup to start your computer in safe mode with a Command prompt.
Use the arrow keys to select the Safe mode with a Command prompt option.
If you are prompted to select an operating system use the arrow keys to select the appropriate operating system for your computer and then press ENTER.
Log on as an administrator or with an account that has administrator credentials.
At the command prompt type systemroot system32restorerstrui.exe and then press ENTER.
Follow the instructions that appear on the screen to restore your computer to a functional state.

Q5. How would you create an email account for a user already in AD?
answer.
Open Micosoft Outlook if you are using office 2000 and click on "Tools" tab. Go to "Email Accounts". There you can find two option like Email and Directory. Click on "Add a new Account" and click next. If you are using Exchange Server then click over there this depends on that particular Organization. According to the their setup you have to choose. And if you are using POP3 server then next popup will come along with your name emailaddress POP3 and SMTP IP address Password etc. and afterthat click on Next and finish it